Shipping/Returns

Shipping:

All orders are processed within 5 to 10  business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Returns: 

  • All returns for shapewear will be refunded via store credit in the form of an E-Gift Card code.
  • You will be responsible for covering the shipping costs to return your item(s). Shipping costs from initial order are non-refundable
  • Items must be sent back within 14 days of the delivery date.
  • Items must be unworn, unwashed, unstained, not damaged, no odors, tags attached, free of stains and pet hair, no stretch marks on latex. Packaging must be in the same condition with no bends/tears.
  • Please allow up to 5 business days for us to process your return once it is received by our Distribution Center.
  • Please keep your proof of postage and/or return tracking number when shipping back your returns.

If you have any questions on sizing or need assistance, we are happy to help. Contact us directly at help@lilyanaava.com

To view full policy:
https://lilyanaava.com/policies/shipping-policy
https://lilyanaava.com/policies/refund-policy