Shipping/Returns
Shipping:
After the order has been paid, the warehouse needs 1-3 days to process your order. Once process all orders are prepared within 5 to 10 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Note: Free Ab Board - All Sales Final on this product. No Returns or Exchanges. No exceptions.
INTERNATIONAL SHIPPING
We offer international shipping to the following countries: Rest of the World
Shipping option |
Estimated delivery time |
Price |
Passport Shipping |
10-21 Business Days |
Varies |
COVID19 Shipping
Find out more about DHL's service updates due to COVID-19.
Find out more about FedEX's services updates due to COVID-19.
Returns:
- You will be responsible for covering the shipping costs to return your item(s). Shipping costs from initial order are non-refundable
- Items must be sent back within 14 days of the delivery date.
- Items must be unwashed, unstained, not damaged, no odors, tags must be attached, free of stains and pet hair, no stretch marks on latex. Packaging must be in the same condition with no bends/tears.
- Please allow up to 5 business days for us to process your return once it is received by our Distribution Center.
- Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Items with non-returnable marks and free gifts cannot be returned.
If you have any questions on sizing or need assistance, we are happy to help. Contact us directly at help@lilyanaava.com
To view full policy:https://lilyanaava.com/policies/shipping-policy
https://lilyanaava.com/policies/refund-policy